Ranchi, Jun 4 : Union Minister of State for Telecom Manoj Sinha today said that with changing times the postal department too needed to change and suggested that the way forward for the department is the area of e-commerce.
Addressing a function here after inaugurating the Postman Mobile App he said that with changing times India Post was also changing and added that during the last three years many steps have been taken to improve customer facilities at the post offices. He said that the tradition letter writing has come to an end and e-commerce is the way forward.
He said that share of the railways and the postal department in the parcel handling segment in the country which was estimated to around 2 lakh crore was very less. He said that talks have been held between the senior officials of both department to think on ways to increase the share in segment.
The minister said that the postal department around the world has faced challenges, however the achievements in the e-commerce sector was far greater than than witnessed due to the downfall in the post handling. He said that as per the requirement of the customer the department was changing. The Postman mobile app has been developed by the Center for Excellence in Postal Technology Mysore which would enable real time update of delivery made.
He said that the department was also working on network optimisation and said that the department was working with e-commerce majors such as Amazon and Snapdeal and Jabong in the e-commerce segment. He said that work on IT modernisation was on and in 980 locations ATMs have been installed.