New Delhi- India Post is set to introduce a new express delivery service called ‘24 Speed Post’, which promises parcel and document delivery within 24 hours. The service will officially be launched on Tuesday, the government announced on Monday.
The initiative will be rolled out by Union Minister for Communications Jyotiraditya Scindia along with Minister of State for Communications Chandra Sekhar Pemmasani at the Rang Bhawan Auditorium in Akashvani Bhawan in New Delhi.
According to the Department of Posts, the new service is designed to ensure next-day guaranteed delivery for urgent and time-sensitive consignments, strengthening express logistics services in the country.
In the first phase, the facility will be available across six major metro cities — Delhi, Mumbai, Chennai, Kolkata, Bengaluru, and Hyderabad.
Along with this, India Post will also introduce ‘48 Speed Post’, offering assured delivery within two days. Both services will operate with dedicated processing windows and priority air transmission to ensure faster movement of parcels.
Customers will benefit from features such as OTP-based secure delivery and end-to-end tracking with SMS alerts, allowing them to monitor their consignments in real time.
For business clients, the department will offer additional benefits including a Buy Now Pay Later (BNPL) option, free pickup for bulk bookings, API integration with business systems, and centralised billing.
The services will also include a money-back guarantee in case delivery timelines are not met, aimed at enhancing the reliability of India Post’s premium logistics offerings.
Earlier this month, while replying in the Lok Sabha, Pemmasani said the postal department has launched several initiatives in the parcel and e-commerce sector to transform itself into a major public logistics organisation.
He added that under the Advanced Postal Technology (APT) 2.0 project, features like real-time delivery updates, OTP-based confirmation and API integration with e-commerce partners have been introduced to improve speed, reliability and customer experience.
WIth inputs from IANS